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Practice Management

Practice_manager_Mrs_Kathryn_Terreros.jpgMrs Kathryn Terreros

Practice manager is responsible for the administration and smooth running of the practice. If you have any suggestions about the surgery, or any problems with the service you receive, she will be happy to see you.

Please click on complaint leaflet for the procedure in making a complaint to the surgery.

 

Kathryn Terreros (f)

Reception

These are the first people you meet when you come in. It is their job to answer the telephone, arrange appointments with the doctor or nurse and deal with your enquiries. They are there to help you, so please ask when you have any queries. When you come in for an appointment always let the receptionist know you have arrived, or alternatively use the ‘Self Check-in’ screen. The receptionists are very busy so please be patient.

 

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