HOME VISIT PROTOCOL FOR PATIENTS
Whilst we encourage our patients to come into the surgery, we understand that this is not always possible. Therefore, if you feel that you require a home visit, please call the practice as early as possible after 8am to request a visit.
Home visit requests are usually for housebound patients, the elderly, disabled patients or for patients who are too ill to visit the practice. Your GP will assess whether a home visit is clinically necessary and the urgency of the need for medical attention. If the GP feels a home visit is not clinically necessary, a telephone/video consultation will take place.
In some cases, the urgency of need will be so great that it will be inappropriate for the patient to wait for a GP home visit and alternative emergency care arrangements will be necessary, the GP will arrange this for you.
Please be aware that if the GP feels it is necessary for you to have a home visit, they may refer you into an external North Lincolnshire service such as
· CRT (Community Response Team)
and you may be visited by an ECP (Emergency Care Practitioner).
Please bear this in mind and be prepared to provide suitable details to the Receptionist who takes your call to enable us to assess the urgency of your visit.
If you are suffering with chest pains and/or breathing problems, please dial 999.