Next Practice Patient Participation Meeting
TBC due to Covid-19
Ashby Turn Primary Care Centre welcomes patients to give their views on how the practice is doing and would like to receive the opinions of as many patients as possible in order for us to maintain the best possible delivery of care.
As a patient with our practice your point of view is important and will enable us to enhance your experience when you come to the surgery.
Patient Participation Group
We currently have a Patient Participation Group consisting of approximately 30 patients. We have around 5 patients who regularly attend quarterly meetings to discuss any current issues raised by either the practice or patients. The meetings are a good opportunity for our patients to gain an understanding of General Practice and the day to day operation of Ashby Turn Primary Care Centre. The Practice Manager attends the majority of meetings to answer any questions that arise from discussions. All minutes from our PPG meetings will be published on the website.
Membership to the PPG is open to all our patients and staff of the practice and we would welcome any new members who wish to join.
How to Join
All patients registered with our practice are welcome to join. If you are interested in joining please contact Lindsey Lappin, Assistant Practice Manager, or alternatively please complete the following form and return it to us. Thank You.
Patient Satisfaction Survey 2020
Survey Results 2020
Meeting minutes 13th February 2020
Personal complaints cannot be dealt with through the Patient Participation Group meetings. Complaints should be addressed to the Practice Manager. If you wish to know more about our complaints procedure, please contact our reception team.