Repeat Prescriptions

Due to the current situation with Covid-19 and while the general public are being asked to stay at home, we are accepting online account applications by email.

You are required to read the information leaflet and mark ’Y’ in all boxes on the application form to indicate you have read and understood the information. Please download the forms and complete.

Please email your completed forms to Your account will be activated within 7 working days and you should receive a confirmation email.

We will contact you/ our patient by telephone to verify identification by asking questions relating to your medical record if you have emailed the application to us. Please make sure you include an up to date telephone number for the patient on the application form.

If you are bringing your form to the surgery you will need to provide two forms of identification, one to be photographic. For the full list of accepted identification please click on the identification document.

Adult (16yrs+)

Proxy (Parents & Carers to complete with patient consent where applicable)

Information Leaflet

Identification Required

Please note: The person applying for proxy access to allow you to order repeat prescriptions etc on behalf of our patient is required to have their own online account already set up. The proxy access will be attached to your own online account. You will use your current username and password to log in.

From Wednesday 1 April 2020, we are making changes to the way you can order your repeat prescriptions.

What are repeat prescriptions?

Repeat prescriptions are those medicines you receive on a regular basis, usually for a long-term condition, without having to go and see your GP every time you need them.

Some people order these repeat prescriptions themselves and other choose a pharmacy or dispensing company to order on their behalf.

What is changing?

From 1 April 2020, you (or a person you’ve nominated) will have to order your repeats prescriptions directly from Ashby Turn Primary Care Centre. You will no longer be able to order repeat prescriptions through your pharmacy, an online pharmacy or other dispensing contractor.

What is not changing?

If you already order your repeat prescriptions from Ashby Turn Primary Care Centre, you’re not affected and don’t need to do anything.

If you collect your medicine from your local pharmacy, or have arrangements in place to have it delivered to your door then speak to your pharmacy to continue these arrangements.

If you receive your medication through a monitored dosage system, for example a dosette box or a blister pack, this change will not affect you.

What do you need to do?

From 1 April 2020, or earlier, if you currently order your repeat prescriptions from a pharmacy, you will have to order from Ashby Turn Primary Care Centre instead.

You can do this:

Online – all you have to do is register with us. You will need a unique username and password that can be obtained from the reception desk. You will need phorographic identification.


Through the national NHS AppDownload the NHS APP and find out more.

In person here at the practice – Simply tick the medicines you need on the white, tear-off section of your prescription and drop it in to us.

We require a minimum of 48 hours notice for repeat prescriptions and cannot accept prescription requests by telephone. You can order your prescription in person, by post (please enclose a stamped addressed envelope).

Your Neighbourhood Professionals. Just a Click Away!
Your Neighbourhood Professionals. Just a Click Away!