Telephone Lines

The telephone lines are open Monday to Friday 08.00 — 18:30 (excluding lunch time 12:00 – 13:30pm).

Staff Training

Please note that the surgery will close at 13:00 on the second Wednesday of each month for staff training.

NHS 111 is a telephone service for providing health advice and information for patients that require medical attention fast but not in a life threatening situation . You can access the service 24/7 on telephone: 111 or online NHS 111 online.

To get help from NHS 111, you can:

• go to nhs.uk (for people aged 5 and over only)
• call 111

NHS 111 is available 24 hours a day, 7 days a week.

If you’re deaf and want to use the phone service, you can use the NHS 111 British Sign Language service available in your country:

• England – NHS 111 (BSL) interpreter service
• Scotland – NHS 24 111
• Wales – NHS 111 Wales
• Northern Ireland – NHS 111 Northern Ireland

You can also call 18001 111 on a textphone.

Life-threatening emergencies include loss of conciousness, an acute or confused state, fits that aren't stopping, chest pain, breathing difficulties, severe bleeding that can't be stopped, severe allergic reactions, and severe burns or scalds. If you, or someone you are with are experiencing any of these, call 999 immediately.

If you think someone has had a major trauma, such as a road traffic accident, a stabbing, a shooting, a fall from height or a serious head injury, dial 999 for emergency assistance. 

For more information on 'when to call 999' see the NHS guidance below.

When to call 999 - NHS (www.nhs.uk)

From 1st October 2018 everyone in England will benefit from access to general practice appointments in the evenings and weekends at a time that is most convenient to them. This is part of a national drive to help improve access to general practice and get the best possible outcomes for patients. Further information is available.

at https://www.england.nhs.uk/gp/gpfv/redesign/improving-access/.

Patients who are registered at Ashby Turn Primary Care Centre now have access to see a range of clinicians including GPs and nurses on weekday evenings (after 6.30pm) or at the weekends. Appointments will take place at a range of GP Practices across North Lincolnshire.